Privacy Policy

1. Introduction

TOSOT Comfort ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

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A. Personal Information

• Name
• Phone number
• Email address
• Company name
• Billing or shipping address
• Any information you voluntarily provide through forms, chat, email, or SMS

B. Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Cookies and similar tracking technologies

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3. How We Use Your Information

We may use the information we collect to:

• Provide and manage our services
• Respond to inquiries and customer service requests
• Send transactional communications
• Send SMS communications (if you opt in)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and protect our business

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4. SMS Communications

If you opt in to receive SMS messages from us:

• Message frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• For assistance, text HELP or visit our website at https://www.tosotcomfort.com/.
• Visit our Private Policy Page for privacy policy and Terms of Service Page for Terms of Service.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

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5. How We Share Information

We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (such as hosting providers, CRM systems, or payment processors)
• When required by law or to comply with legal processes
• To protect our rights, safety, and property

We do not sell your personal information.

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6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences.

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7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

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8. Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Request access to your personal information
• Request correction or deletion
• Opt out of certain data processing activities

To exercise your rights, contact us at help@tosotcomfort.com.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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11. Contact Us

If you have questions about this Privacy Policy, please contact us:

TOSOT Comfort
32-34 43rd Ave
Long Island City, NY 11101
Email: hi@tosotcomfort.com
Phone: 646-586-8821